Dhk91 Terms & Conditions – Please Read Before Use

1 General Terms & Conditions

Dhk91 (hereinafter referred to as the "Platform" or "we") is an international online gaming service provider. These Terms & Conditions constitute a legal agreement between dhk91 and its users. dhk91 reserves the right to modify these terms at any time, and registered users will be notified via email of any changes.

These terms are published in both English and Bengali. In the event of any discrepancy, the English version shall be considered final. dhk91 reserves the right to close any account that fails to comply with these Terms & Conditions, without any compensation.

2 Account Registration

To open an account at dhk91, the following conditions must be met:

• The applicant must be at least 18 years of age.
• All information provided at registration must be truthful, accurate, and complete.
• Each individual may only open one account.
• Multiple members of the same household may open separate accounts, but may not share the same payment method.
• Citizens of restricted countries or regions may not open an account.

Identity Verification (KYC)

At any time after registration, dhk91 may request any of the following documents for identity verification:

• National ID Card (NID) or Passport
• Utility bill or bank statement issued within the last three months
• Proof of Payment Method Ownership

Withdrawals may be held until verification is complete. dhk91 may take up to five business days to complete the verification process.

3 Deposits & Withdrawals

All financial transaction rules at dhk91 are detailed below. Separate limits and conditions apply to each payment method.

Payment Methods	Minimum Deposit	Minimum Withdrawal	Processing Time
BKash	৳500	৳1,000	1–3 minutes
Nagad	৳500	৳1,000	1–5 minutes
Rocket	৳500	৳1,000	2–5 minutes
Upay	৳500	৳1,000	2–5 minutes
USDT (TRC20)	$10	$20	10–30 minutes

Withdrawal Terms & Conditions

• Withdrawals may only be made from KYC-verified accounts.
• The withdrawal method must match the deposit method.
• Funds cannot be withdrawn until the bonus wagering requirements have been met.
• Dhk91 reserves the right to suspend withdrawals in cases of suspicious transactions.
• Daily maximum withdrawal limit is ৳5,00,000 or equivalent.

4 Bonuses & Promotions

Dhk91 offers its players a variety of bonuses and promotions, each with its own terms and validity period. Please read the relevant conditions carefully before claiming any bonus.

Welcome Bonus

New members receive a 100% bonus on their first deposit (up to ৳10,000). A minimum deposit of ৳1,000 is required to claim this bonus. To withdraw bonus funds, a 20x wagering requirement must be met. The wagering requirement must be completed within 30 days of receiving the welcome bonus.

General Bonus Terms

• The same bonus cannot be claimed more than once on a single account.
• Bonuses cannot be transferred, sold, or moved to another account.
• Wagering requirements also apply to winnings generated from bonuses.
• Dhk91 reserves the right to modify or cancel any bonus offer.
• Promotional codes not used within the designated timeframe will expire.

5 Gaming Rules

Every game on dhk91 is operated using third-party certified RNG technology. Game outcomes are entirely random and not predetermined. Players are advised to familiarise themselves with the rules of each game before playing.

• If a game is interrupted due to a technical issue, the bet for that round will be refunded.
• Winnings may be voided if gaming rules are violated.
• In Live Casino games, the dealer's decision is final.
• If an event is cancelled in Sports Betting, the wagered amount will be refunded.

6 Prohibited Activities

The following activities are strictly prohibited on dhk91. If any such activity is detected, the account will be permanently closed and the associated funds may be forfeited.

• Creating or operating multiple accounts.
• Attempting to abuse bonuses or exploit the system.
• Using automated bots or software to play games.
• Attempting unauthorized access to another player's account.
• Engaging in collusion or group betting against the platform.
• Engaging in money laundering or any other illegal financial activity.
• Attempting to hack or manipulate dhk91's systems.

7 Account Suspension & Closure

Dhk91 may suspend or permanently close an account without prior notice under the following circumstances:

• Violation of these terms and conditions.
• Registering with false or incorrect information.
• When suspicious financial activity is detected.
• If evidence is found that an account is being operated by a minor.

Players may request account closure at any time through support. Upon closure, any remaining balance (excluding bonuses) will be returned through the designated process.

8 Privacy & Data Protection

Dhk91 places the highest importance on protecting users' personal information. Our full privacy policy here Worth reading. In brief:

• Your information is never sold to third parties.
• Payment information is secured with 256-bit SSL encryption.
• User information is not shared with authorities unless required by legal obligation.
• You may request to view or update your personal information at any time.

9 Responsible Gaming

Dhk91 firmly believes gaming is for entertainment, not addiction. That's why we offer players the following tools:

• Deposit Limit: Set your own daily, weekly, and monthly deposit limits.
• Loss Limit: Your game will automatically stop if losses exceed a set amount.
• Session Limits: A warning will appear if you play beyond a set period of time.
• Self-Exclusion: Self-exclude from the platform for anywhere between 24 hours and permanently.
• Cooling-Off: Option to deactivate your account for a set period of time.

For more details, visit our Responsible Gaming Visit the page.

10 Dispute Resolution

Any disputes or complaints will be addressed through the following steps:

1. Contact Support: First, email us at support@dhk91.click or reach out via live chat. We'll respond within 48 hours.
2. Formal Complaint: If you are not satisfied with the support team's resolution, you may submit a formal complaint.
3. Regulatory Authority: You have the option to appeal to dhk91's licensing authority.

Dhk91 follows a fair and transparent process in resolving disputes. Where a final decision has been reached, the relevant party will be notified in writing.