Last Updated: January 2026

Dhk91 Privacy Policy – How We Protect Your Information

Your personal data is completely safe with dhk91. On this page, we clearly explain what information we collect, why we collect it, and how we keep it secure.

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Dhk91's 6 Core Principles of Privacy Protection

Below is a brief overview of the measures we take to protect your personal information.

Data Minimisation

Dhk91 only collects the data that is strictly necessary. We do not ask for unnecessary personal information. Only the details essential for registration, payment, and KYC verification are stored in our system.

Advanced Encryption

All your data is encrypted using 256-bit SSL technology. Payment information is stored on a separate secured server with strictly limited staff access.

Never Sold to Third Parties

Dhk91 never sells your personal data or shares it with advertisers. Your information is not shared with any external party except where required by law.

Your Consent Comes First

Your explicit consent is obtained before any data is collected. Marketing emails or SMS require a separate opt-in. You may withdraw your consent at any time.

Right to Erasure

You may request the deletion of your account and personal data at any time. If we are legally required to retain any information, we will inform you accordingly.

Immediate Breach Notification

In the event of a security breach that puts your data at risk, we are obligated to notify you and the relevant authorities within 72 hours. This is part of our policy.

About This Privacy Policy: By using the dhk91 platform, you are considered to have agreed to the terms described in this Privacy Policy. This policy applies to dhk91's website, mobile app, and all related services. It is Terms & Conditions An integral part.

1 What Information We Collect

When you create an account and use our services on dhk91, we collect certain personal information. This may be collected directly from you or automatically from your device. See the details below.

A) Directly Collected Information

  • Identification Information: Full name, date of birth, nationality.
  • Contact Details: Email address, mobile number, current address.
  • Identity Verification Documents: Copy of National ID (NID), passport, or driving licence.
  • Financial Information: Mobile banking number (bKash/Nagad/Rocket/Upay), crypto wallet address.
  • Account Information: Username and password (stored in encrypted form).

B) Automatically Collected Information

  • Device Information: IP address, device type, operating system, browser version.
  • Usage Information: Pages visited, time spent, and games played.
  • Transaction History: Records of deposits, withdrawals, and bets.
  • Location Information: Approximate geographic location (country and city level only).

Special Category Data: dhk91 never collects information related to religion, political views, health, or biometrics. If you are ever asked for such information, treat it as fraudulent.

2 How We Collect Information

Dhk91 collects your information through the methods listed below. In every case, we aim to collect only the minimum data necessary.

Source of Collection Data Type Time
Registration Form Name, email, mobile number, date of birth At Account Opening
KYC Verification Identity documents, photos Before Withdrawal
Payment Processing Mobile number, transaction details At Deposit/Withdrawal
Website / App Usage IP, browser, and usage data On Every Visit
Support Contact Message & Complaint Details Support Contact Hours
Cookies & Tracking Session, preferences, and usage patterns From the moment you access the site

3 Purpose of Data Use

Dhk91 uses your information solely for the purposes listed below. Any other use will require your fresh consent.

  • Account Management: For creating, verifying, and maintaining your account.
  • Service Delivery: For playing games, placing bets, and processing payments.
  • Customer Service: For questions, complaints, or assistance resolving any issues.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Legal Obligations: To meet regulatory requirements.
  • Service Improvement: For analytics purposes to improve user experience.
  • Contact: To send you important updates, security alerts, and promotional offers (with your consent).
  • Responsible Gaming: To identify risks related to problem gambling.

Marketing Communications: dhk91 obtains your explicit consent before sending any promotional messages. You can opt out of marketing communications at any time through your account settings or by emailing support@dhk91.click.

4 Data Sharing & Disclosure

Dhk91 never sells your personal data. However, information may be shared in the following limited circumstances:

Service Provider Partners

We work with trusted third parties to handle payment processing, KYC verification, and technical services. These partners receive only the information they need for their specific role and are held to the same security standards we follow.

Legal Obligation

We are legally required to provide information in response to court orders, regulatory directives, or lawful requests from law enforcement agencies. In such cases, we disclose only the minimum data necessary.

AML & Fraud Prevention

Under our Anti-Money Laundering (AML) policy, we are legally required to report suspicious financial activity to the relevant authorities.

Business Transfers: In the event of an acquisition or merger, user data may be transferred as part of the business assets. You will be notified by email in advance should this occur.

5 Cookies & Tracking Technologies

Dhk91's website and app use cookies and similar technologies to enhance your browsing experience and maintain security.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions and security Until the end of your session
Functional Cookies Remembering Language & Preferences 1 Year
Analytics Cookies Understanding User Behavior 6 Months
Security Cookies Fraud & Bot Detection 30 Days

You can disable cookies through your browser settings. However, turning off certain essential cookies may affect the functionality of the website.

6 Data Retention Period

Dhk91 does not retain your data longer than necessary. Information is kept for as long as your account remains active. Upon account closure, data is retained according to the following periods:

  • Financial Transaction Records: 5 years, in accordance with international AML regulations.
  • KYC Documents: 5 years for regulatory requirements.
  • Customer Support Contact: 3 years for dispute resolution purposes.
  • Gaming History: Deleted 2 years after account closure.
  • Marketing Preferences: Effective immediately upon withdrawal of consent.

7 Your Rights

Under dhk91's Privacy Policy, you are entitled to the rights listed below. To exercise any of these rights, email us at support@dhk91.click.

Your 8 Data Protection Rights

Dhk91 complies with GDPR and international data protection standards. The following rights are yours.

1
Right to Access

Submit a request to find out what information we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or outdated information.

3
Right to Deletion

Your data will be deleted unless retention is required by law.

4
Right to Restrict Processing

You may restrict how your data is used for specific purposes.

5
Right to Portability

The right to receive your data in a commonly used, portable format.

6
Right to Object

You may object to the use of your data for marketing or profiling.

7
Right to Withdraw Consent

You may withdraw any consent at any time.

8
Right to Lodge a Complaint

If your issue remains unresolved, you may file a complaint with the relevant regulatory authority.

8 Children's Privacy

Dhk91 is an adult gaming platform operated exclusively for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

Date of birth is verified at registration, and age is confirmed through the KYC process. If we become aware that a minor's data is present in our system, the account will be immediately closed and all associated data deleted.

A Note for Parents: If you suspect your child has created an account on dhk91, contact us immediately at support@dhk91.click. We will take prompt action.

9 Third-Party Links

The dhk91 platform may contain references to third-party services, such as payment gateways or game providers. These services operate under their own privacy policies, and dhk91 is not responsible for how they collect or use your data.

We recommend reading the privacy policy of any third-party service before using it. All payment partners connected to dhk91 are verified and maintain security standards.

10 Policy Updates

Dhk91 may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • You will be notified at your registered email address of any significant changes.
  • A banner notice will be displayed on the website for major changes.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

Previous versions are kept in our archive and are available upon request by emailing support@dhk91.click.

11 Contact & Complaints

For any questions, concerns, or complaints about this Privacy Policy, please contact our data protection team:

Email: support@dhk91.click
Subject: Email us with the subject line "Privacy Policy Request"
Response Time: Usually within 3–5 business days

We take your complaints seriously and work to resolve them promptly. If you are not satisfied with our resolution, you may escalate your complaint to the relevant regulatory authority.

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